Shipping policy

At Static Games, we aim to process and deliver all orders quickly and securely throughout the United Kingdom.

Order Processing

Orders are normally processed within 1 business day after payment has been successfully confirmed.

Orders placed during weekends or UK public holidays will be processed on the next business day. During particularly busy periods, processing may occasionally require additional time.

Delivery Time

Our estimated delivery timeframe is:

2–5 business days within the United Kingdom

The delivery estimate begins once the order has been dispatched. Business days exclude Saturdays, Sundays and UK public holidays.

Shipping Cost

We offer free standard shipping on all UK orders, unless a different shipping charge is clearly displayed during checkout before payment.

Order Tracking

Where tracking is available, customers will receive a dispatch confirmation email containing their tracking information. Tracking updates may require up to 24 hours to appear after dispatch.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address during checkout. Please contact us immediately if an address needs to be corrected.

Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.

Delays

Delivery dates are estimates and may occasionally be affected by courier delays, severe weather, public holidays or other circumstances outside our reasonable control.

Please contact us if an order has not arrived within 7 business days after dispatch, so our team can investigate with the courier.

Damaged or Missing Orders

If your order arrives damaged, incomplete or incorrect, please contact us as soon as possible and include:

  • Your order number
  • A description of the issue
  • Clear photographs of the parcel and products, where applicable

Please retain the packaging until the issue has been reviewed.

Shipping Area

We currently deliver to addresses within the United Kingdom. Any available shipping options and charges are displayed at checkout.

Contact Us

For questions regarding shipping or delivery, please contact us through the contact details displayed on our website.

Static Games
Website: staticgamesuk.com